Privacy Policy

Introduction

Welcome to https://regional-collision-center.dentrepair-talk.com (hereafter referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of personal information in adherence to various global privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), and its counterparts in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other relevant jurisdictions.

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, online services, and products offered under the domain https://regional-collision-center.dentrepair-talk.com. However, it is important to emphasize that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Utilizing our applications and services as an authorized user
Visiting websites linked to this Privacy Statement
Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: Details associated with your account creation, such as user names, email addresses, and passwords.
Payment Information: Credit/debit card details, billing addresses, and transaction history for processing payments.
Financial Information: Savings or investment account information for financial services users.
Purchase Information: Records of products or services purchased, including quantities and prices.
Mobile Device Identifiers: Unique device identifiers (UDIDs), mobile phone numbers, and other device-related data.
Location Data: GPS coordinates and other location-based services data provided by your device.
Feedback: Responses to customer satisfaction surveys or comments/reviews you share with us.
Social Media Information: User profiles and content shared on social media platforms when you interact with our accounts on these platforms.
Product Information: Details about the products you browse, view, or purchase on our sites.

We gather this data through direct user input, interactions with our services, and automated technologies, including cookies (explained in detail below). Additionally, third parties may share personal data with us, guided by their respective privacy policies.

Cookies and Similar Technologies

We employ cookies, web beacons, and other similar tracking technologies to enhance your experience on our website and for analytical purposes. These technologies collect information about your usage of our site, including pages visited, features used, and links clicked. Cookies can be categorized as:

Strictly Necessary: Essential for navigating our site and using its core features.
Preference: Remembering user preferences and settings to enhance user experience.
Analytics: Collecting anonymous data about visitors’ behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Data Retention and Deletion

The duration we retain personal data depends on the purpose for its collection and the applicable legal requirements. Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the data securely. This process ensures that your information is not retained beyond necessary periods.

Security Measures

We have implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of sensitive data during transmission and storage.
Engaging secure third-party processing providers who adhere to strict privacy and security standards.
Regularly reviewing and updating our security practices to address emerging threats.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information about your child without your consent, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct any inaccurate or incomplete personal data we possess.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
Restriction: The right to limit the processing of your personal data in specific situations.
Portability: The right to receive a copy of your personal data in a structured, commonly used format.
Objection: The right to object to the processing of your personal data for legitimate interests or direct marketing purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of the above rights.

To exercise these rights or file an appeal/complaint, please contact our dedicated privacy team using the details provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries related to privacy, data requests, unsubscribes, or complaints, please contact us:

Via email: [email protected]
By mail: Privacy Officer, Regional Collision Center, [Address], [City, State/Province, ZIP Code]